RegularhoodLoyalty for Kirana shops
Turn your daily customers into loyal regulars with Regularhood rewards
Every customer who walks into your shop is a chance to build a lasting relationship. Regularhood makes it easy to reward your regulars and keep them coming back to you instead of the supermarket.
- Free to start
- No app for customers
- English & Hindi
Shanti Kirana Stores
Why customers drift away
Losing regulars to big stores
Customers often forget their local shop when big chains offer discounts. A rewards program keeps your neighborhood shop top of mind.
No way to identify regular shoppers
You see the same faces every day but have no record of their loyalty. You need a simple way to know who buys the most.
Hard to keep them coming back
When a customer skips your shop for a week, you have no way to reach out. Reminders help them remember they need household supplies.
How it works at your counter
Sign up in two minutes
Register your shop using your phone camera. It works on any phone and costs nothing to start.
Give points on every bill
Let customers scan your QR code or type their phone number at the counter. They get 10 points for every 100 rupees spent.
Customers claim rewards
When they have enough points, they pick a reward and show you the 4-digit code. You can even send automated WhatsApp messages to bring them back.
Reward ideas
Ways to bring them back more often
- Use the welcome bonus to get new shoppers to register their phone number immediately.
- Set a Gold tier for your best customers to give them 1.5 times the points on every purchase.
- Send a personal WhatsApp message if you have not seen a regular customer in over two weeks.
- Check your dashboard each week to see which products your most loyal customers prefer.
- Add birthday bonuses to make your neighborhood customers feel special and valued.
Questions
Do customers need to download an app for my Kirana loyalty program?
No, they do not. The rewards card opens directly in their phone browser, and it works in both English and Hindi.
What if my customer does not have a smartphone?
You can simply type their phone number at the counter. They will still earn their points and rewards just like everyone else.
Is the system safe for my daily business?
Yes, we include daily point limits and a check on very large bills. You can also undo any mistakes and view an activity log.
Can I see how much my regular customers spend?
The dashboard shows you exactly what your returning customers spent this month. You can also export this data to a spreadsheet at any time.
Your next regular walks in today.
Set up takes two minutes on the phone you already have. Free to start.