RegularhoodLoyalty for pharmacies
Turn your pharmacy customers into regulars with easy rewards
Small pharmacies rely on local trust. Our digital loyalty tool helps you build that connection and encourages customers to return for their monthly refills.
- Free to start
- No app for customers
- English & Hindi
City Life Pharmacy
Why customers drift away
Switching chemists
Customers often buy medicines from whichever pharmacy is closest when they happen to be passing by. They do not feel a strong reason to stick to one specific store.
Losing track of refills
Patients often forget which pharmacy they usually visit for their chronic medication. Without a reminder, they simply go to the first shop they see.
Missing personal connection
In a busy shop, it is hard to recognize your best customers. You lose the chance to thank them for their continued business.
How it works at your counter
Scan or enter number
After a customer pays, either scan their card QR, let them scan your bill QR, or just type their mobile number into your phone.
Points added instantly
The customer receives a link via WhatsApp to view their points. They do not need to download any app to see their progress.
Redeem at counter
When they have enough points, they select a reward on their phone and show you a 4-digit code to claim it at the counter.
Reward ideas
Ways to bring them back more often
- Offer a small welcome bonus to encourage customers to register their number on their first visit.
- Use the automated WhatsApp reminder to send a friendly message to customers who have not visited in a month.
- Promote your Gold tier to regular patients who need monthly medication to keep them coming back to you.
- Keep your reward list simple so customers know exactly what they are working toward.
Questions
Will my pharmacy customers find this difficult to use?
Not at all. Since there is no app to install, they just open a link in their browser to see their pharmacy rewards balance.
Can I use this if a customer does not have a smartphone?
Yes, you can simply enter their mobile number at the counter. They will still receive their points and messages via WhatsApp.
Is this loyalty system safe for my shop records?
The system includes an activity log, an undo button, and limits on points to ensure everything is tracked correctly for your pharmacy.
How long does it take to set up this pharmacy rewards program?
You can be ready in two minutes. It is free to start and works on any phone that has a camera.
Your next regular walks in today.
Set up takes two minutes on the phone you already have. Free to start.