RegularhoodLoyalty for repair shops
Turn one-time visitors into regulars at your mobile repair shop
Running a repair shop means customers only visit when they have a problem. Use Regularhood to stay top of mind so they choose you again for screen guards, accessories, or future repairs.
- Free to start
- No app for customers
- English & Hindi
Star Mobile Care
Why customers drift away
One-time service
Customers come for a screen replacement once and then forget about your shop for months.
Competition nearby
With so many mobile shops around, customers often pick the one closest to them instead of yours.
Lack of connection
You do great work but have no easy way to invite people back for small purchases or routine maintenance.
How it works at your counter
Add a visit
When a customer buys an accessory or gets a repair, type their phone number and tap Add visit.
Send the card
Tap once to send them a WhatsApp message with their stamp card so they see their progress.
Give the reward
When they hit your target number of visits, the app alerts you to give them a small gift.
Reward ideas
Ways to bring them back more often
- Keep your reward simple so customers can reach it within a few months.
- Place the counter poster where customers wait while their phone is being fixed.
- Use the miss you message to invite customers back when you have new stock of mobile covers.
- Mention the reward program when you hand over a repaired phone to build excitement.
- Keep your rewards related to mobile accessories to encourage regular store visits.
Questions
Will my customers find this loyalty program difficult?
Not at all because there is nothing for them to install. They just receive a link on WhatsApp that opens in their phone browser to show their stamps.
What if my customer does not have a smartphone?
That is fine because you only need their phone number to track their visits. They can still participate in your mobile repair shop rewards.
How much time does this take during a busy day?
It takes less than ten seconds to type a number and tap Add visit. The app even suggests numbers after you type four digits to save you time.
Is it really free to start?
Yes, you can set up your shop and start tracking visits immediately at no cost. You can get everything ready in one minute.
Can I see a list of my loyal customers?
Yes, you can view your full customer list or export your data to a spreadsheet whenever you need it. This helps you understand who visits your shop most often.
Your next regular walks in today.
Set up takes two minutes on the phone you already have. Free to start.