RegularhoodRefund and cancellation policy
This page covers payments for the Founding Shop plan (paid once, or once a year). Regularhood is a software service delivered online; nothing is shipped. Using the Free plan costs nothing.
Full refund within 7 days
If Founding Shop isn’t right for you, write to devsidharr@gmail.com within 7 days of paying, from your shop’s email or WhatsApp number, with your shop name. We refund the full amount, no questions asked. Your shop moves back to the Free plan and keeps all its customers and visits.
After 7 days
After 7 days payments are not refunded, except where the law requires it or we charged you by mistake (for example twice for the same plan), which we always refund in full.
If we ever shut Regularhood down within the first year after a lifetime payment, we refund the lifetime payment in proportion to the months left in that year, and give every shop time to download its data.
Cancelling a yearly plan
A yearly plan does not renew by itself: nothing is charged unless you pay again. To cancel, simply don’t renew. The plan stays on until its end date, then the shop moves to the Free plan; nothing is deleted.
How refunds are paid
Refunds go back to the same UPI account, card or bank account you paid with, through Razorpay. They usually arrive within 5–7 working days after we approve them, depending on your bank.
Contact
Questions about a payment or refund: devsidharr@gmail.com.