RegularhoodLoyalty on WhatsApp
A loyalty card your customers get on WhatsApp
Your customers already have WhatsApp, and they already message shops they know on it. So that’s where their loyalty card should be — not in another app they’ll never download.
How it works
- 1
Add the visit at the counter
Type the customer’s phone number and tap Add visit. Their stamp is counted on their number.
- 2
Send the card with one tap
One tap opens WhatsApp with a message to the customer that links to their card.
- 3
They open it in the browser
The card shows their stamps and how many visits are left for the reward, in Hindi or English. Nothing to install, nothing to sign up for.
Why WhatsApp works better than an app
Ask a customer to install an app at the counter and most will say “later”. A WhatsApp message needs nothing: it arrives where they already chat with family and friends, and the card opens in their phone’s browser.
It also keeps your shop in their chat list. Next time they want to ask whether you have something in stock, your message is right there.
Bring back customers on WhatsApp
Regularhood keeps a list of customers who haven’t come back for a while. Next to each one is a ready “we miss you” WhatsApp message — you just tap and send it from your own WhatsApp.
The app also makes a WhatsApp status image with your shop’s rule, so everyone who has your number sees that you reward regulars.
Good WhatsApp manners for shops
- Send messages one by one to people who know your shop, not bulk blasts to strangers.
- Keep it short and useful: their card, a reward that’s close, a new item they usually buy.
- Don’t message every day. Once in a while from a shop they like is welcome; every day is spam.
Customers without WhatsApp
They still get their stamps. Visits count on the phone number, so the card works whether or not they have a smartphone — the app tells you at the counter when their reward is due.
Questions
Do I need the WhatsApp Business app?
No. The card is sent from the WhatsApp you already use on your phone — regular WhatsApp or WhatsApp Business both work.
Does the customer need to install anything?
No. The WhatsApp message has a link, and their card opens in the phone’s browser. No app, no sign-up and no PIN.
Can the card be in Hindi?
Yes. The card the customer opens shows their stamps and visits left in Hindi or English.
Is it free?
Regularhood is free to start, and sending a card from your own WhatsApp costs nothing extra.
Your next regular walks in today.
Set up takes two minutes on the phone you already have. Free to start.